Discussion topic: loosing satellite signal
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Message posted on 09 Mar 2024 11:58 AM
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loosing satellite signal
My Sky Q satellite signal drops out on a regular basis (almost daily). Reconnects on rebooting the Sky Q box but is becoming a nuisance. Weather is fine and there does not appear to be any issues with the dish. Signal strength when connected is noted as 60 or 70.
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Message posted on 09 Mar 2024 12:20 PM
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Re: loosing satellite signal
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
Will likely need an engineer to check the alignment/LNB.
Message posted on 09 Mar 2024 12:26 PM
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Re: loosing satellite signal
@mjr1
Firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. A dish issue is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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