Discussion topic: issues with upgrade
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Message posted on 23 Jun 2024 09:14 AM
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issues with upgrade
i upgraded to sky uhd but the netflix premium is not working
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Message posted on 23 Jun 2024 09:42 AM
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Re: issues with upgrade
@Abhay2 wrote:
i upgraded to sky uhd but the netflix premium is not working
hi @Abhay2
Unfortunately the SKY UHD add on no longer upgrades the Netflix level but instead the upgrades need separate Netflixx Boost add ons
From Mid December 2023 the levels are :
Netflix (Base level) is the With Ads service - 2 Screens in HD (list cost £4)
Boost to Netflix Standard - 2 Screens in HD Ad free (list price an additional £6 thus £10 in total for Netflix)
Boost to Netflix Premium - 4 Screens up to UHD/HDR (list price an additional £11 thus £15 in total for Netflix)
P.S. When you pay via SKY, you still cannot, currently, add the 'extra member' add on for use by family members not in your physical household that is available for those paying directly to Netflix
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