ethernet connection

[David501]

I have an ethernet cable connection from my sky broadband box in my house to a sky Q box servicing a tv in my garden room.

Having worked perfectly for two years i can no longer get a connection via the cable. My wi-fi is inaccessible from the garden room hence the cable connection. Anyone any thoughts on the likely cause of failure?

[oldfella]

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@David501 wrote:

I have an ethernet cable connection from my sky broadband box in my house to a sky Q box servicing a tv in my garden room.

Having worked perfectly for two years i can no longer get a connection via the cable. My wi-fi is inaccessible from the garden room hence the cable connection. Anyone any thoughts on the likely cause of failure?

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Hi @David501 

Did you use External grade  Ethernet cable?

Best check if you get a connection to the Ethernet cable in your garden room with a Laptop.

[TimmyBGood]

@David501 

As @oldfella indicates, most likely cause is a discontinuity in the physical cabling: weathering, rodent teeth or an unfortunate encounter with spade or shears, perhaps.