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Discussion topic: disney + charge

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This message was authored by: Smudger+Ref

disney + charge

seems a common problem not being resolved 

being charged for disney + even though part of subscription and no human to talk to and resolve

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This message was authored by: nigea99

Re: disney + charge

Posted by a Superuser, not a Sky employee. Find out more

@Smudger+Ref wrote:

seems a common problem not being resolved 

being charged for disney + even though part of subscription and no human to talk to and resolve


hi @Smudger+Ref 

 

What is the charge - is it £4 or £9

 

If you previously had a subscription for Disney+ then the transfer process tranfers you at your previous 'Tier' and will get charged £4 for the upgrade to Standard - No ads, or £9 for Premium

 

You can reduce it back to the Basic with ads tier via SKY Marketplace if you wish

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