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Discussion topic: discovery plus not loading known issue

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This message was authored by grrrrrr1 This message was authored by: grrrrrr1

discovery plus not loading known issue

hi after spedning 2 h hours on the phone to Skye this morning because my discovery app won't load with the error message 400. We did the reboot of the television. We did the reboot of the mini boxes I had to disconnect the Internet reconnect to the Internet due refreshes, still nothing works guide, just rang me back from sky to set a known issue I have asked why they don't bothered letting the community know apparently that's another team that does that great he doesn't know how long it will be till it is resolved. Just let people know. Save yourself the heartache of wasting all morning on your day off doing what I've been doing 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: discovery plus not loading known issue

Posted by a Superuser, not a Sky employee. Find out more

@grrrrrr1 

You've mentioned apps and mini boxes so your post has been moved from the Sky+ board.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by ForestLad This message was authored by: ForestLad

Re: discovery plus not loading known issue

Thank you very much just been through the exact same thing, had an email telling me I had discovery plus at no extra charge, 

Wasted an entire evening resetting Puck etc, only to find out it's a known issue so why bother telling me about something I can't watch. 

This message was authored by LottiC This message was authored by: LottiC

Re: discovery plus not loading known issue

Thought I was the only one. I reset all boxes and router, refreshed apps and still can't access it. Cut out right in the middle of a programme too. Thought it was an app issue, seems it's a sky issue 

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