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Discussion topic: connection problems

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This message was authored by: Eileen5

connection problems

I must have internet as I can get Sky news but if I try to reach Apps on main or other room TV, message says on main ' check your card is in correctly ( it is) and on other TV it says no connetivity restart>.  Normally OK.  Any suggestions?

 

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This message was authored by: Brill+Gill

Re: connection problems

Posted by a Sky employee

Hi @Eileen5, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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