Discussion topic: complaints department

This message was authored by: cobra69 · ‎11 Jan 2026

does anybody, have any idea, to log a complaint to sky.

forget, about chat or calling.

its impossible, to speak to anyone.

This message was authored by: mikealanr · ‎11 Jan 2026

See: https://www.sky.com/help/articles/how-to-make-a-complaint

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Daniel0210 · ‎11 Jan 2026

@cobra69

This link explains the methods of making a complaint.

https://www.sky.com/help/articles/how-to-make-a-complaint

Sky will then have up to 8 weeks to resolve it or issue a deadlock letter.

▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

This message was authored by: cobra69 · ‎12 Jan 2026

thanks guys, for the contact details.

much appreciated.

i contacted them, and they have replied by email.

no compensation, for lack of service, as i didnt report it on, the day it went down.

well sorry, sky i spent most of the day, trying, to no avail.

its what it is, but not far off, end of contract now.

lost another customer

Discussion topic: complaints department

complaints department

All Replies

Re: conplaints departmen

Re: complaints department

Re: complaints department

Was this discussion not helpful?

Search Sky Community

Start a new discussion