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Discussion topic: cannot connect for paramount plus having switched from sky+ to skyq

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This message was authored by dennismansfield This message was authored by: dennismansfield

cannot connect for paramount plus having switched from sky+ to skyq

previously having paramount + with sky cinema at no extra cost with sky+, now having switched to sky q i still have sky cinema but i cannot connect to paramountplus, i keep getting access denied.

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This message was authored by Laing1 This message was authored by: Laing1

Re: cannot connect for paramount plus having switched from sky+ to skyq

Posted by a Superuser, not a Sky employee. Find out more

@dennismansfield wrote:

previously having paramount + with sky cinema at no extra cost with sky+, now having switched to sky q i still have sky cinema but i cannot connect to paramountplus, i keep getting access denied.


@dennismansfield are you following the instruction in the link below 

 

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/using-paramount-plus


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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