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Discussion topic: Youtube keeps freezing

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This message was authored by: welshguy2017

Youtube keeps freezing

Hi all, anyone else having problems with Youtube? I have reset the App, updated Sky Q to the latest software, but still is laggy, especially when i pause something then restart.  Any idea?  Thanks 

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This message was authored by: stereohaven

Re: Youtube keeps freezing

Posted by a Superuser, not a Sky employee. Find out more

@welshguy2017 wrote:

Hi all, anyone else having problems with Youtube? I have reset the App, updated Sky Q to the latest software, but still is laggy, especially when i pause something then restart.  Any idea?  Thanks 


See this thread: https://helpforum.sky.com/t5/Sky-Q/YouTube-on-Sky-Q-quot-loading-quot-after-pausing/td-p/4456371 

 

In a nutshell, following extensive testing Sky do not believe this is a Q issue and advise users to reach out to Google/YouTube to try and get them to make further updates to the app for a permanent fix.

 

Or use another device if feasible.

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