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Discussion topic: Youtube Freezing/Crashing

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This message was authored by yatesstace This message was authored by: yatesstace

Youtube Freezing/Crashing

Hi all was wondering if there was anything I could do regarding my YouTube app.

 

Seems to 'buffer' then jump back about 15 seconds on a video not Everytime but enough for me to be bothered by it

 

Then other times it closes completely? Is there anything I can do. Apologies if this has been discussed before

 

Stacy

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This message was authored by stereohaven This message was authored by: stereohaven

Re: Youtube Freezing/Crashing

Posted by a Superuser, not a Sky employee. Find out more

@yatesstace 

 

Yep, known issue that is waiting on a fix which has been raised multiple times, this is probably the best thread to follow: https://helpforum.sky.com/t5/Sky-Q/YouTube-on-Sky-Q-quot-loading-quot-after-pausing/m-p/4456371 

 

Sadly the best recommendation currently is to use another device to watch YouTube until it is fixed properly.

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