Discussion topic: You Tube keeps buffering
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Aug 2024 12:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
You Tube keeps buffering
I reported this issue to Sky as well as the Sky Hub which kept dropping the service (then auto rebooted). Sky tested the line, found a fault and arranged for an Openreach engineeer to attend. The fault was identified and the line in now ok (fibre to box in the street and copper wires to the house).
Since that visit, some You Tube videos buffer on a daily basis - the video freezes for a minute or so and then restarts at an earlier place in the broadcast - maybe about 15-20 seconds before.
This is intermittant and not happening on one specific type of video or one particular contributor.
Sky previously advised that if the fault persisted that they would look at replacing the Sky-Q box.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 01 Sep 2024 02:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: You Tube keeps buffering
This is a known issue that changing the Q box might not resolve, see this thread.
We await a fix/update from Sky, in the meantime, if you can it is recommended to use YouTube on another device to protect your sanity.
LG B6 OLED 55” | LG UP75 LCD 43” | Sky Q | Sky Q Mini | Sky Mobile | SONOS Beam | EE Apple TV 4K | EE Full Works FTTC
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page