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Discussion topic: You Tube Kids App on Sky Q reset and now does not work.

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This message was authored by GDC30 This message was authored by: GDC30

You Tube Kids App on Sky Q reset and now does not work.

Over the last day of two the YouTube Kids App has reset and the authorisation code given by the App on the TV does not work.  I get the message:

 

You can't sign in from this screen because the app doesn't comply with Googles secure browser policy. If this app has a website, you can open a web browser and try and signing in from there

 

you can let the app developer know that this app doesn't comply with Google's secure browser policy.

 

If you are a developer of You Tube Kids on TV, see error details

 

Error 403: disallowed_useragent

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: You Tube Kids App on Sky Q reset and now does not work.

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

GDC30
Topic Author
This message was authored by GDC30 This message was authored by: GDC30

Re: You Tube Kids App on Sky Q reset and now does not work.

I re attacked it this morning and it seemed to have worked! 

 

Curse the Gremlins!!!

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