Wrong regional news after house move

[bannit]

We recently moved from Yorkshire to the West Midlands but our regional news & weather have remained the same. I've contacted Sky who told me that's not possible - I can tell you what's happening in York, but not just down the road. The address they have is correct. It's a SkyQ box. Please help!!

[Mr+Flibbles+86]

Hi there @bannit , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[bannit]

• Yes please

[Addie15]

Hi there, @bannit . I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147