Discussion topic: Wrong broadband connection

This message was authored by: TeddyD · ‎17 Apr 2023

I've just moved from virgin media to Vodafone for broadband. I tried to connect my sky q box to the new Wi-Fi but it keeps connecting to a sky broadband that isn't ours automatically. How do I manually connect to my broadband?

This message was authored by: Dallen9798 · ‎17 Apr 2023

@TeddyD

Hi Teddy,

Try re-booting your box by turning it off at the power at the wall

Once its on, go to Settings > Network Connection > Network setup > connect to broadband from another providor

Or you may have to reset it again by Doing Network Setup > Reset

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Discussion topic: Wrong broadband connection

Wrong broadband connection

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