0

Discussion topic: Wilson

Reply
This message was authored by big+cuddles This message was authored by: big+cuddles

Wilson

Why do I have to reboot my sky Q box every day, I've updated software and once it's rebooted it works perfectly 

Reply

All Replies

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Wilson

Posted by a Superuser, not a Sky employee. Find out more

@big+cuddles wrote:

Why do I have to reboot my sky Q box every day, I've updated software and once it's rebooted it works perfectly 


Hi @big+cuddles   You do know that you are not talking to Sky here. This is a public community forum, not Sky customer services. As a fellow customer I suggest you have a look at your Standby settings. This all depends on what time of the day this is happening. Updating the software is the same as switching off and on, it doesn't update the software if it is already up to date.

Using the standby settings | Sky Help | Sky.com | Sky Help | Sky.com

This message was authored by Laing1 This message was authored by: Laing1

Re: Wilson

Posted by a Superuser, not a Sky employee. Find out more

@big+cuddles wrote:

Why do I have to reboot my sky Q box every day, I've updated software and once it's rebooted it works perfectly 


@big+cuddles  what happens to your box if you don't reboot it 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion