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Discussion topic: WiFi keeps dropping

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This message was authored by: Samit

WiFi keeps dropping

Hello. 
On my Sky Q WiFI internet keeps dropping. Router is not far away at all. 

Not sure what's the remedy for this? 

Thanks. 

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This message was authored by: oldfella

Re: WiFi keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Samit wrote:

Hello. 
On my Sky Q WiFI internet keeps dropping. Router is not far away at all. 

Not sure what's the remedy for this? 

Thanks. 


Hi @Samit 

Do you have the new Sky Max white router?

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This message was authored by: Samit

Re: WiFi keeps dropping

Nope. I'm using EE router. 

This message was authored by: oldfella

Re: WiFi keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Samit wrote:

Nope. I'm using EE router. 


Any chance you can connect your Q box by Ethernet to the router @Samit ?

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This message was authored by: Samit

Re: WiFi keeps dropping

Not really as the router is on the next room.

This message was authored by: Chodley

Re: WiFi keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

Ethernet has been installed between multiple rooms for decades. But if you don't want to do any DIY, powerline adapters might be easier.

 

also ethernet on these EE routers seems to be problematic anyway.

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This message was authored by: Samit

Re: WiFi keeps dropping

Thanks for reply. I can certainly try that. 

 

Presuming with this solution Sky Q box got WiFI connection problem? Not sure whether anyone else has had the same problem? 

This message was authored by: Chodley

Re: WiFi keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

Plenty have

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