04 Sep 2023 05:15 PM
Hi,
my WiFi has dropped off my sky box. I've tried the obvious of trying to reconnect, resetting sky box, resetting WiFi.
phoned sky & they cut me off & now been on hold 20 mins so hoping someone can help please 😞
05 Sep 2023 10:49 AM
Posted by a Sky employee Hi there @Meg4 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
08 Sep 2023 09:15 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
08 Sep 2023 09:15 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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