WiFi & wired mini boxes

[Shep82]

I've hard wired sky mini box in man cave direct from mini box to router which was working fine, but now my sky Q main box keeps dropping from the WiFi and my mini box in the bedroom won't connect. 

as soon as I disconnected the mini box from the Ethernet connection in man cave all other boxes resumed connection and worked fine so must of been issue caused by mini box being the only one wired? 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.