0

Discussion topic: WiFi Issues

Reply
This message was authored by: IanPatterson

WiFi Issues

WiFi signal appears fine however sky q box is not connecting. Followed all help options and still not connecting - does connect intermittently for a couple of seconds but drops straight back out 

Reply

All Replies

This message was authored by: Me134

Re: WiFi Issues

Posted by a Superuser, not a Sky employee. Find out more

@IanPatterson wrote:

WiFi signal appears fine however sky q box is not connecting. Followed all help options and still not connecting - does connect intermittently for a couple of seconds but drops straight back out 


Are you near enough to the router to connect via ethernet cable?

Who are you with for broadband and which router do you have?

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

Reply