Discussion topic: Sky Q box drops internet connection
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Message posted on 28 Aug 2026 08:28 PM
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Sky Q box drops internet connection
Evening,
Everyday I have to reconnect my SKY Q box back to the internet.
i have recently had a new sky max hub installed as they said this was the issue, but it's still happening.
Nick
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Message posted on 29 Aug 2026 07:08 AM
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Re: Sky Q box drops internet connection
@Nick+bellwood wrote:Evening,
Everyday I have to reconnect my SKY Q box back to the internet.
i have recently had a new sky max hub installed as they said this was the issue, but it's still happening.
Nick
Are you near enough to the router to connect via ethernet cable?
Who are you with for broadband and which router do you have?
**********************************************************
Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
Message posted on 29 Aug 2026 08:39 AM
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Re: Sky Q box drops internet connection
I am close enough but running a cable is not easy due to room layout.
my router is the new sky mx hub
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