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Discussion topic: Sky Q box drops internet connection

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This message was authored by: Nick+bellwood

Sky Q box drops internet connection

Evening,

 

Everyday I have to reconnect my SKY Q box back to the internet.

 

i have recently had a new sky max hub installed as they said this was the issue, but it's still happening.

 

Nick 

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This message was authored by: Me134

Re: Sky Q box drops internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Nick+bellwood wrote:

Evening,

 

Everyday I have to reconnect my SKY Q box back to the internet.

 

i have recently had a new sky max hub installed as they said this was the issue, but it's still happening.

 

Nick 


Are you near enough to the router to connect via ethernet cable?

Who are you with for broadband and which router do you have?

**********************************************************
Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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This message was authored by: Nick+bellwood

Re: Sky Q box drops internet connection

I am close enough but running a cable is not easy due to room layout.

 

my router is the new sky mx hub

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