03 Sep 2023 11:20 AM
Hi, I have changed my broadband to a non sky provider.
I have set my sky q and mini boxes up, the q box is on Ethernet and mini boxes on Wi-Fi, which all works fine once I had re-set the connection. The issue is that connecting the new broadband, the sky q box has created a new network and i don't know how to find the password. I have tried the one from the new router but it's says unable to connect.....
any ideas?
03 Sep 2023 11:40 AM
Posted by a Superuser, not a Sky employee. Find out more
@Stew wrote:
Hi, I have changed my broadband to a non sky provider.
I have set my sky q and mini boxes up, the q box is on Ethernet and mini boxes on Wi-Fi, which all works fine once I had re-set the connection. The issue is that connecting the new broadband, the sky q box has created a new network and i don't know how to find the password. I have tried the one from the new router but it's says unable to connect.....
any ideas?
@Stew you will not be able to connect to this network as it is purely used by the main box and the mini box to connect the boxes together there is no password for it only the main box and any mini boxes can connect to it
03 Sep 2023 11:40 AM
Posted by a Superuser, not a Sky employee. Find out more
@Stew wrote:
Hi, I have changed my broadband to a non sky provider.
I have set my sky q and mini boxes up, the q box is on Ethernet and mini boxes on Wi-Fi, which all works fine once I had re-set the connection. The issue is that connecting the new broadband, the sky q box has created a new network and i don't know how to find the password. I have tried the one from the new router but it's says unable to connect.....
any ideas?
@Stew you will not be able to connect to this network as it is purely used by the main box and the mini box to connect the boxes together there is no password for it only the main box and any mini boxes can connect to it
04 Nov 2023 09:29 AM
I changed my psssword on my sky app on my phone now it is saying no internet connection on the Tv when I have and I put in my password and it says it's wrong
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion