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Discussion topic: Where's WPS button?

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This message was authored by CastleDoor This message was authored by: CastleDoor

Where's WPS button?

I rebooted my Q Box. Onscreen message tells me to press and hold down WPS button on modem. Sadly my modem has no WPS button. System times out, so what to do next? Fed up.

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This message was authored by Chodley This message was authored by: Chodley

Re: Where's WPS button?

Posted by a Superuser, not a Sky employee. Find out more

On your wifi router, not modem (though some are a single box). It will almost certainly have a WPS button. If it's not an old school Sky router, wps won't work though.

This message was authored by Mark39 This message was authored by: Mark39

Re: Where's WPS button?

Posted by a Superuser, not a Sky employee. Find out more

@CastleDoor wrote:

I rebooted my Q Box. Onscreen message tells me to press and hold down WPS button on modem. Sadly my modem has no WPS button. 


Are you sure? Unless it's very old there should be one. Check the sides of the router, as well as the back and front panels.

CastleDoor
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This message was authored by CastleDoor This message was authored by: CastleDoor

Re: Where's WPS button?

I am disabled and can't get to it myself. As soon as my wife gets back I will ask her to check it over. The only button so far found is a tiny red recessed  button, which reboots the moderm.

This message was authored by Chodley This message was authored by: Chodley

Re: Where's WPS button?

Posted by a Superuser, not a Sky employee. Find out more

If it's a Sky one, it's on the edge/side

CastleDoor
Topic Author
This message was authored by CastleDoor This message was authored by: CastleDoor

Re: Where's WPS button?

Is 12 or 15 years considered as old? Because that is how long we have had it. It was provided by Sky. 

This message was authored by Chodley This message was authored by: Chodley

Re: Where's WPS button?

Posted by a Superuser, not a Sky employee. Find out more

Yes. Very.

CastleDoor
Topic Author
This message was authored by CastleDoor This message was authored by: CastleDoor

Re: Where's WPS button?

Will Sky replace it or what?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Where's WPS button?

Posted by a Superuser, not a Sky employee. Find out more

@CastleDoor wrote:

Is 12 or 15 years considered as old? 


The models still in support are:

 

2013 Sky Hub

2016 Q Hub

2019 Sky Broadband Hub 

2023 Max Hub 

 

All of those have WPS buttons somewhere.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Chodley This message was authored by: Chodley

Re: Where's WPS button?

Posted by a Superuser, not a Sky employee. Find out more

@CastleDoor wrote:

Will Sky replace it or what?


Well if they do you might end up with a Max router that works even worse with Q

CastleDoor
Topic Author
This message was authored by CastleDoor This message was authored by: CastleDoor

Re: Where's WPS button?

So best to replace it myself? If so what is recomended (presumably with a WPS button?)? Thanks.

This message was authored by Chodley This message was authored by: Chodley

Re: Where's WPS button?

Posted by a Superuser, not a Sky employee. Find out more

They will all have the same problem as the sky max router. Lack of integrated Q mesh networking.

 

I'm sure your current one must have a wps button.

This message was authored by fluffytag This message was authored by: fluffytag

Re: Where's WPS button?

It is on the right hand side of router, on the edge of router.

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