When trying to access UHD : there is a technical issue code UHD 1 ?

[Garyjn]

Cannot access ultra HD just keep getting the above message saying please try later. And it says 1.18.0 at the bottom of the screen

[PandJ2020]

That sounds like a message from your TV?

was it working and stopped?

[Garyjn]

 Essage comes up when pressing red button trying to access uhd on channel 404

[oldfella]

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@Garyjn wrote:

 Essage comes up when pressing red button trying to access uhd on channel 404

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Hi @Garyjn 

See if you get the same error trying to access the UHD content in

Home - Sport - The Ashes

[Mike102]

I keep getting same message says Technical issue and code UHD1. 

cannot see a solution on the chat . Next steps? 

[Chodley]

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@Mike102 wrote:

I keep getting same message says Technical issue and code UHD1. 

cannot see a solution on the chat . Next steps? 

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what TV are you using?