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Discussion topic: When i press home button my screen shrinks

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This message was authored by: Jules77-

When i press home button my screen shrinks

i cannot get my sky. When i hit home button my screen shrinks and moves to top left 

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This message was authored by: MightyQuinn

Re: When i press home button my screen shrinks

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jules77-   Have you tried a power reboot? Switch your Sky Q box at the mains plug, wait 30 seconds and then switch it back on.

This message was authored by: PeteRG41

Re: When i press home button my screen shrinks

Also check that the HDMI leads are fully plugged in on both ends.  Loose connections can cause odd visual effects.

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Pete.
This message was authored by: ChiliPepper

Re: When i press home button my screen shrinks

I've just had the same thing. It started with a lost connection to the router but other devices were still fine. Most remote buttons stopped working. The Home button shrink the screen top-left and only the Exit button brought it back. Couldn't access any other pages though so it was stuck on the last channel viewed. Did a hard reset (unplug) as advised here and it seems to have worked. First time this has happened.

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