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Discussion topic: What's wrong?
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This message was authored by: ---David
Message posted on 29 Mar 2026 04:31 PM
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What's wrong?
My TV is going off for hours. We have contrary messages. Either can't read viewing card or your not connected to the Internet. It goes off for hours, then comes back on Anybody got any idea ? Have obviously tried all recommended methods to resolve. Thanks
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This message was authored by: Laing1
Posted by a Superuser, not a Sky employee.
Find out more
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 29 Mar 2026 05:33 PM
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Re: What's wrong?
@---David wrote:
My TV is going off for hours. We have contrary messages. Either can't read viewing card or your not connected to the Internet. It goes off for hours, then comes back on Anybody got any idea ? Have obviously tried all recommended methods to resolve. Thanks
@---David have you tried taking the viewing card out and giving the chip on the card a wipe with a dry lint free cloth
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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