0

Discussion topic: What needs togo back

Reply
This message was authored by Millhouse12 This message was authored by: Millhouse12

What needs togo back

Hi 

Having my new box delivered as my over sky box not working .so just a replacement. 

will just a q box turn up ? or are all the cables in there with the remote?

As when I pass my old box to the dpd driver with the original cables etc I don't want to find that they are not in the new box plus saves pulling All the cables out 

Many thanks 

 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: What needs togo back

Posted by a Superuser, not a Sky employee. Find out more

@Millhouse12 

I believe the DPD driver will place the faulty box in the box the new one was in so you should see what is included. 

Remember to remove the viewing card out of your current box before the swop. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Millhouse12
Topic Author
This message was authored by Millhouse12 This message was authored by: Millhouse12

Re: What needs to go back

Thank you and aslo the reminder about the card don't want to be chasing the dpd driver down road cheers 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion