Our sky keeps malfunctioning, disconnecting, have to keep rebooting.
@KironMurphy can you expand on your boxes keep malfunctioning, are you getting any error messages and what boxes are disconnecting
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Re: We need 3 new sky boxes as they keep malfunctioning
Posted by a Superuser, not a Sky employee. Find out more
Just to note that you are talking to other customers. Anyway, I doubt Sky will simply send you 3 new boxes - that would require an engineer booking to investigate.
But, as above, explain the issue in more detail - we may be able to advise further...
I am just another Sky customer and my views are my own even if you don't like the answers
It's incredibly unlikely that three boxes have manufacturing defects, but note that if the main box is struggling then its client Mini boxes almost certainly will too.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
