Discussion topic: We have the entertainment package are we entitled to discovery+ and paramount with our package as w
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Message posted on 27 Oct 2023 05:53 PM
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We have the entertainment package are we entitled to discovery+ and paramount with our package as w
Hi as I am aware the package we have includes paramount and discovery+ as we can't seem to log on to it. I think we have the entertainment package. I hope to hear from you soon.
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Message posted on 27 Oct 2023 06:00 PM
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Re: We have the entertainment package are we entitled to discovery+ and paramount with our package a
@Claire1186 wrote:Hi as I am aware the package we have includes paramount and discovery+ as we can't seem to log on to it. I think we have the entertainment package. I hope to hear from you soon.
You should be able to subscribe to Discovery Plus here: https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus
You need to subscribe to Sky Cinema for Paramount+ https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus
Message posted on 27 Oct 2023 06:01 PM
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Re: We have the entertainment package are we entitled to discovery+ and paramount with our package a
@Claire1186 wrote:
Hi as I am aware the package we have includes paramount and discovery+ as we can't seem to log on to it. I think we have the entertainment package. I hope to hear from you soon.
hi @Claire1186
The Entertainment base package is now a few years old but I still think you probably can get discovery + but I am not 100% sure of the requirements
Paramount + is only availble if you subscribe to SKY Cinema
BTW the latest base package is Signature
Message posted on 27 Oct 2023 06:03 PM
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Re: We have the entertainment package are we entitled to discovery+ and paramount with our package a
@nigea99 wrote:BTW the latest base package is Signature
I couldn't find anything that says that Signature is a prerequisite.
But if the OP is on Entertainment then they are paying list price without discounts.
Message posted on 27 Oct 2023 06:04 PM
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Re: We have the entertainment package are we entitled to discovery+ and paramount with our package a
@Claire1186 wrote:
Hi as I am aware the package we have includes paramount and discovery+ as we can't seem to log on to it. I think we have the entertainment package. I hope to hear from you soon.
Hi @Claire1186
All Customers get Discovery plus included but it needs subscribing through Sky Marketplace. See following link.
https://www.sky.com/help/articles/discovery-plus?DCMP=tva-skycom:ec_discovery_plus
To get Paramount plus free on Sky you need to first have Sky Cinema in your Q subscription. If you have Sky Cinema Paramout plus also needs Activation. See following link.
https://www.sky.com/help/articles/using-paramount-plus
Also be aware
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
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