22 Dec 2023 12:39 PM
We have sound but no picture just a black screen
22 Dec 2023 12:48 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried powering the Q box off and on?
22 Dec 2023 12:53 PM
Try unplugging the HDMI cable at the SKY Q box and at the TV ends, might be a bit loose.
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