15 Jul 2023 12:59 PM
We have returned from holiday and switched our equipment on it is not recieving a network connection. All other devices are connection to WiFi no problem.
We have been through the settings reconnect options 3 times but no luck
16 Jul 2023 01:37 PM
Posted by a Sky employeeHi @Ele2
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
18 Jul 2023 01:45 PM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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