WPS light flashes red

[Carl+Gibbons]

Trying to connect a Sky Q mini (have one connected already that works perfectly) but when I come to stage of pressing the WPS button on another connected box it just flashes red - any ideas?

Thanks

[Addie15]

Hi there,  @Carl+Gibbons. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite  now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.