Volume on remote Sky not working only on tv remote any ideas

[Sooa]

Volume button on Sjy remote not working since I rang Sky to get Netflix put on , but it works on TV remote. I rang Sky today but they couldn't help.

[Paris21]

U can go to setting on the sky steam box and u can set it up again from there i had that problem and I sorted from that way hope it gets sorted soon

[Chodley]

Hold the 1 & 3 buttons to start the tv pairing process again