Virgin media hub interfering with sky mini box?

[Marie123l]

Recently changed broadband to virgin. Have high speed and no disconnections but sky mini box keeps cuttting out saying can't reach sky q box. Or sky q is not connected to internet.  

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147