Viewing card

[TMapingire]

I got a viewing card with my Sky Q box and the engineers couldn't get it to pair up. Sky then sent another card and it's not pairing as well. Tried online methods didn't work. I even tried calling Sky team but the 58 minutes didn't avail any solution other than being asked the same thing over and over again. 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147