@Katie+V wrote:
My sky box is not recognising the viewing card. It is saying 'please ensure the correct viewing card is inserted with the chip facing up'. I have switched it offf a few times and disconnected it still showing same message.
@Katie+V take the card out and give the chip a rub with a soft cloth then re-insert the card
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
