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This message was authored by: Elaine_wardzo57

Viewing card

Would the viewing card for my new sky Q box be in the old Q box the courier took away? 
**bleep** 🤦‍♀️ 

what do I do now? 


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This message was authored by: oldfella Answer

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Elaine_wardzo57 wrote:

Would the viewing card for my new sky Q box be in the old Q box the courier took away? 
**bleep** 🤦‍♀️ 

what do I do now? 


Certainly would if you didn't remove it @Elaine_wardzo57 

You need to contact Sky to send you another.

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

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This message was authored by: oldfella Answer

Re: Viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Elaine_wardzo57 wrote:

Would the viewing card for my new sky Q box be in the old Q box the courier took away? 
**bleep** 🤦‍♀️ 

what do I do now? 


Certainly would if you didn't remove it @Elaine_wardzo57 

You need to contact Sky to send you another.

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

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This message was authored by: Elaine_wardzo57

Re: Viewing card

Thanks 

already on hold waiting to speak to someone while on here as well 

40 minutes wait, wonderful 🙄

thanks again 😊👍

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This message was authored by: Elaine_wardzo57

Re: Viewing card

Got sorted 

have ordered a new card and got the new box connected up to Wi-Fi 

thanks for answers 😊

This message was authored by: Vickymanchester

Re: Viewing card

How do you get the box connected to WiFi.   My viewing card also went back with courier.   Ordered a new card Wednesday. Sky are saying that they didn't order it despite debiting me £10 for a new card.  Now saying form needs to be filled and I have to wait another 3 days for form to be approved 😩

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