Discussion topic: Viewing card message
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Message posted on 24 Dec 2023 09:31 AM
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Viewing card message
My Sky Tv is showing a message that says 'Please insert your viewing card with the chip facing up' It was fine last night and I have plenty of signal
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All Replies
Message posted on 24 Dec 2023 11:06 AM
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Re: Viewing card message
@Andymayer wrote:
My Sky Tv is showing a message that says 'Please insert your viewing card with the chip facing up' It was fine last night and I have plenty of signal
@Andymayer You could try taking the card out and wiping the chip with a soft dry cloth then re-inserting it
or
You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
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