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Discussion topic: Viewing Card - Location

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DMI65
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This message was authored by DMI65 This message was authored by: DMI65

Viewing Card - Location

‎04 Nov 2024 06:22 PM

We have moved from London to the South Coast, but our local news is still 'London'.

I've been told I should have received an updated viewing card which would update our Sky Q to our current location - is this the case, and if so - how can I chase this up - seem to be going round in circles,

 

Cheers,

David

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GD1
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Re: Viewing Card - Location

‎04 Nov 2024 06:24 PM

Posted by a Superuser, not a Sky employee. Find out more

@DMI65  You don't need  anew viewing card if you already have a valid one, however your address location should have been updated to give your the correct region.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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DMI65
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Re: Viewing Card - Location

‎06 Nov 2024 05:34 PM

Thanks, thought we'd done that but we'll double check👍

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