0

Discussion topic: Mini box

Reply
Avatar for Stephenskill
Level 0 icon
What's this?
This message was authored by: Stephenskill

Message posted on ‎06 Nov 2024 05:10 PM

Mini box

How do I go about cancelling and returning a sky mini box, thanks.
Report post
Post 1 of 3
245 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎06 Nov 2024 05:20 PM

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

@Stephenskill 
To remove part of your TV package (ie: multiscreen) you need to give 31 days notice. Give Sky a call. Sky will send packaging for the return towards the end of the notice period. Keep your proof of posting it back indefinitely. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 3
241 Views
Reply
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎06 Nov 2024 05:21 PM - last edited: ‎06 Nov 2024 05:28 PM

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

@Stephenskill 

 

You'd need to call Sky and cancel the Multiscreen subscription: that will trigger a return request for the Mini.  Don't send the box off in advance of this, and make sure you keep the proof of postage (or a photograph of it) indefinitely.

 

Note that by itself, giving up a Mini box doesn't save any money.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
240 Views
Reply
Reply