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Discussion topic: Mini box

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This message was authored by Stephenskill This message was authored by: Stephenskill

Mini box

How do I go about cancelling and returning a sky mini box, thanks.
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

@Stephenskill 
To remove part of your TV package (ie: multiscreen) you need to give 31 days notice. Give Sky a call. Sky will send packaging for the return towards the end of the notice period. Keep your proof of posting it back indefinitely. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

@Stephenskill 

 

You'd need to call Sky and cancel the Multiscreen subscription: that will trigger a return request for the Mini.  Don't send the box off in advance of this, and make sure you keep the proof of postage (or a photograph of it) indefinitely.

 

Note that by itself, giving up a Mini box doesn't save any money.

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