06 Nov 2024 05:10 PM
06 Nov 2024 05:20 PM
Posted by a Superuser, not a Sky employee. Find out more@Stephenskill
To remove part of your TV package (ie: multiscreen) you need to give 31 days notice. Give Sky a call. Sky will send packaging for the return towards the end of the notice period. Keep your proof of posting it back indefinitely.
06 Nov 2024 05:21 PM - last edited: 06 Nov 2024 05:28 PM
Posted by a Superuser, not a Sky employee. Find out more
You'd need to call Sky and cancel the Multiscreen subscription: that will trigger a return request for the Mini. Don't send the box off in advance of this, and make sure you keep the proof of postage (or a photograph of it) indefinitely.
Note that by itself, giving up a Mini box doesn't save any money.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion