View card problem

[Morrison]

Sky has identified already a problem with my viewing card and has sent me a replacement however I received a SkyQ box instead. Hos do I speak to someone to rectify this. Every time I call I am referred to this forum 

[oldfella]

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@Morrison wrote:

Sky has identified already a problem with my viewing card and has sent me a replacement however I received a SkyQ box instead. Hos do I speak to someone to rectify this. Every time I call I am referred to this forum 

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Hi @Morrison 

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home