Very bad customer service need to make a complaint

[Alloi01]

How do I make a formal complaint to Sky. Been a Sky customer for many years, recently I have what I can say is shocking shocking customer service.

I asked when speaking to a customer service person if I could raise my issue as a complaint, she didn't know the procedure not sure it will be raised. Been on my Sky to see if I can do it online can't find anything to point me in any direction.

Mot good at all, can't speak to any one in authority very frustrated.

[oldfella]

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@Alloi01 wrote:

How do I make a formal complaint to Sky. Been a Sky customer for many years, recently I have what I can say is shocking shocking customer service.

I asked when speaking to a customer service person if I could raise my issue as a complaint, she didn't know the procedure not sure it will be raised. Been on my Sky to see if I can do it online can't find anything to point me in any direction.

Mot good at all, can't speak to any one in authority very frustrated.

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Hi @Alloi01 

https://www.sky.com/help/articles/how-to-make-a-complaint