Veiwing card issues

[Dragons40]

My veiimg card says please insert veiwing card so I have to push it out nad then back in and then it's fine bit does it again amd my sky q and mini boxes.lose.internet is it my sky box or my Internet but everyone else's devices don't lose connection 

[Addie15]

Hi there, @Dragons40. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147