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Discussion topic: VIP rewards are useless

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This message was authored by: SFC

Re: VIP rewards are useless

I will be discusing it all again with them soon.

 

I currently pay £38 per monrth for Full Fibre 500 and have argued the new customers can get it for £31 but they refuse to allow me to.

 

Like i say loyalty is worthless

This message was authored by: Daniel0210

Re: VIP rewards are useless

Posted by a Superuser, not a Sky employee. Find out more

@SFC wrote:

new customers can get it for £31 but they refuse to allow me to.


@SFC 

Better discounts are offered to new customers as an incentive for them to join.

 

If you choose to jump ship and go with another provider then in 18/24 months you'll be in the same position with that provider and if you want you'll be able to return to Sky as a new customer and gain the benefits at that time.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Yoghurt

Re: VIP rewards are useless

It all depends on how long you've been with them and what packages and offers you've had and there's also Eligibility criteria to meet as well 

Sarah backx
This message was authored by: Yoghurt

Re: VIP rewards are useless

I'd just stay with sky because otherwise you  would be sending stuff back and switching each time it does my head in Comming and going and having to set up new accounts and equipment each time I just say give me a decent price or I'm off they won't want to lose your custom every company is the same 

Sarah backx
This message was authored by: SFC

Re: VIP rewards are useless

I am aware of the reasons why they use incentives but it is still grossly unfair to charge loyalty more....

 

 

This message was authored by: Yoghurt

Re: VIP rewards are useless

Definitely 

Sarah backx
This message was authored by: grumpyderek

Re: VIP rewards are useless

Have to agree m8  V I P is absolutely  rubbish 

they should remame it V I P ENGLAND & there Sprots Channels too.

grumpyderek
This message was authored by: Yoghurt

Re: VIP rewards are useless

Any rewards are for Glasgow and beyond not much for Inverness and Aberdeen areas at all or Elgin 

Sarah backx
This message was authored by: 117golfdog

Re: VIP rewards are useless

It's better?

TVs, holidays etc now replaced with muffins, pizzas, ice cream and lollipops. I have been with Sky for 16 years and enjoy it but this was a big let down. Also living in Northern Ireland, a lot of it, like cinema tickets, are not available here. It would cost me the price of 10 muffins in fuel to go and collect them 

This message was authored by: Yoghurt

Re: VIP rewards are useless

You still get the big prizes of holidays etc the weekly treats are a new thing and are better so am able to finally get some benefit from vip must annoying not getting much benefit In Ireland which I agree with  I get the use of monthly cinema tickets as I have sky cinema and I make use of the weekly treats I have had no big prizes as yet but everyone enters for the big prizes so chances of winning them are slim but never know so I'll keep trying  I've had the occasional show and attraction which was great I had tickets for highland wildlife park at Kingussie and the osmonds In Aberdeen which was great 

Sarah backx
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