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Discussion topic: Using my current Sky Q + multi room with another b/band provider

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This message was authored by Betts1 This message was authored by: Betts1

Using my current Sky Q + multi room with another b/band provider

Hi I currnetly have BB via Sky (but not full fibre as not on my street as yet), Cityfibre have been bombarding me with offers to switch to their full fibre. I think I have found a decent deal with Talktalk Fibre (via city), but before I hit the button I just wanted to check that my Sky Q & multi rooms will be compatible with the new fibre set up.

I love my TV set up & do not want any issuues with how it is currently running.

 

The TT router free in the package is an Amazon EERO pro 6x2 (not entirly sure why I need two). 

 

Reason for swap is currenty I am paying £43PM for Sky BB 50mbps (contract ends Jan 25).

Talk deal is £28PM for 12mths for 900MBPS 12mths, 13th month 150MBPS.

Plus City give me £150 paypal reward for switching.

 

Thanks H 🙂

H

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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Using my current Sky Q + multi room with another b/band provider

Posted by a Superuser, not a Sky employee. Find out more

@Betts1 wrote:

 

............../

Is there a way of testing if the mini box's will pick up the signal from the SKY Q box before I switch?

Wondering if there is a setting I can change in settings.

 

Thanks

H 🙂


Hi @Betts1 

Carry out a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).

 

This will ensure that the mini box is connected to your main Q box and not the Sky Router.  This will give you the best indication.   However there is no guarantee.

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