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Discussion topic: Upgrade to Sky Q - will I need new cabling?

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This message was authored by Howard9 This message was authored by: Howard9

Upgrade to Sky Q - will I need new cabling?

I am upgrading to Sky Q from a really old Sky box we bought in 2007. I would like to know if we will need new cabling to go with the new box. Ideally I would like to be certain before the engineer comes so that we can have all the furniture already moved away from the walls.

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This message was authored by nigea99 This message was authored by: nigea99

Re: Upgrade to Sky Q - will I need new cabling?

Posted by a Superuser, not a Sky employee. Find out more

@Howard9 wrote:

I am upgrading to Sky Q from a really old Sky box we bought in 2007. I would like to know if we will need new cabling to go with the new box. Ideally I would like to be certain before the engineer comes so that we can have all the furniture already moved away from the walls.


hi @Howard9 

 

If you have twin cabling then usually it is OK (but not guaranteed depending on the state) - the engineer will need access to the Dish though

 

You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q which mention this amongst other points

SKY +/HD to SKY Q 

 

 

This message was authored by Laing1 This message was authored by: Laing1

Re: Upgrade to Sky Q - will I need new cabling?

Posted by a Superuser, not a Sky employee. Find out more

@Howard9 wrote:

I am upgrading to Sky Q from a really old Sky box we bought in 2007. I would like to know if we will need new cabling to go with the new box. Ideally I would like to be certain before the engineer comes so that we can have all the furniture already moved away from the walls.


@Howard9 no one can say for certain the engineer will inspect the cabling when they arrive and if it needs replacing they will replace it but I would think that replacing the whole cable run is not something Sky need to do on a regular basis 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Howard9
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This message was authored by Howard9 This message was authored by: Howard9

Re: Upgrade to Sky Q - will I need new cabling?

 

@nigea99 It looks like a single cable, so I reckon it will need replacing. Thanks very much for your help.

This message was authored by Laing1 This message was authored by: Laing1

Re: Upgrade to Sky Q - will I need new cabling?

Posted by a Superuser, not a Sky employee. Find out more

@Howard9 wrote:

 

@nigea99 It looks like a single cable, so I reckon it will need replacing. Thanks very much for your help.


@Howard9 how many cables are running into you current Sky box have a look at the back of your box  as shotgun cables can look as though it is only one cable when in reality it is 2 cables but they are joint together 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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