0

Discussion topic: Channels not working

Reply
Avatar for Emma225
Level 0 icon
What's this?
This message was authored by: Emma225

Message posted on ‎14 Dec 2023 06:20 PM

Channels not working

My Internet is working perfectly but my TV channels will not work. I get a message saying please wait for your programme to load and then the screen goes blue. I have tried switching the box off and on again it still won't work
Report post
Post 1 of 2
291 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎14 Dec 2023 06:26 PM

Re: Channels not working

Posted by a Superuser, not a Sky employee. Find out more

@Emma225 Which system do you have as you've posted in the Sky Q forum which is a satellite delvered service (for TV channels) and does not rely on your broadband connection.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 2
286 Views
0 Likes
Reply
Reply