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Discussion topic: Channels not working

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Emma225
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This message was authored by Emma225 This message was authored by: Emma225

Channels not working

‎14 Dec 2023 06:20 PM

My Internet is working perfectly but my TV channels will not work. I get a message saying please wait for your programme to load and then the screen goes blue. I have tried switching the box off and on again it still won't work
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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Channels not working

‎14 Dec 2023 06:26 PM

Posted by a Superuser, not a Sky employee. Find out more

@Emma225 Which system do you have as you've posted in the Sky Q forum which is a satellite delvered service (for TV channels) and does not rely on your broadband connection.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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