Updated my bt router but now all sky access on multi room is poor eg struggles to access on demand

[Matta69]

Changed my bt router and now my 3 smart tvs on multi room find it difficult to connect and access sky on demand sky cinema and even delays occur in accessing the tv guide , there is nothing wrong with the internet signal/strength as if I access Netflix through the smart tv apps it works perfectly, it's only sky access that's the issue, I have rebooted the router turned off all sky boxes etc but still the problem exists 

[PandJ2020]

The Q system uses its own mesh network to communicate - 5GHz channel 36.

The change of router may now be clashing.

The main Q box can only connect via 2.4GHz.

Ensure your new router configuration avoids ch 36 (by as much as possible).

[Matta69]

How do I change the router channel so it avoids channel 36? Where do I do this?

[PandJ2020]

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@Matta69 wrote:

How do I change the router channel so it avoids channel 36? Where do I do this?

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On the admin page of your BT router.