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Discussion topic: Update subscription to HD even though i have the add on

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Martin4330
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Update subscription to HD even though i have the add on

‎30 Aug 2024 09:06 PM

I have the Sky HD add on but since this evening I can't watch any downloaded HD content or any HD channels as I don't have the subscription. I have checked my package & nothing has changed so must be a glitch

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MightyQuinn
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Re: Update subscription to HD even though i have the add on

‎30 Aug 2024 09:46 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Martin4330   Have you tried rebooting your Sky Q Main box?

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Martin4330
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This message was authored by Martin4330 This message was authored by: Martin4330

Re: Update subscription to HD even though i have the add on

‎31 Aug 2024 08:38 AM

Yes I've updated the software & done a reboot still the same

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