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Discussion topic: Unsuccessful login message repeatedly

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This message was authored by: LAAllen

Unsuccessful login message repeatedly

I am entering the correct network password but the sky box isnt accepting it. Other devices are linking so I know its correct,could it be a sky box issue?
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This message was authored by: Me134

Re: Unsuccessful login message repeatedly


@LAAllen wrote:
I am entering the correct network password but the sky box isnt accepting it. Other devices are linking so I know its correct,could it be a sky box issue?

Is this a Sky Q box you're trying to connect? Who supplies your broadband and are you selecting the Sky router or 3rd party router option? Are possibly inputting a 0 instead of a O or 1 instead of a l for instance?

 

You're usually given the option of using the wps button on the router to connect to a Sky Q box at least, be aware the Q box being old can be slow to respond to the various steps and make you think it's frozen, treat it as a little old man who doesn't move quickly and be patient.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
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