Unhappy with Sky Q. Cannot set reminder for upcoming programme.

[AlmostRegal]

Setting reminder for upcoming programme was very helpful with Sky + Why is this not available now I have moved to Sky Q?

Also we listen to radio frequently through our tv. With Sky Q we get a black screen with only the name of the radio programme we are listening to. Sky + had a blue background but also had a section showing who the presenter is and the time. Much more user friendly.

It's costing us more for Sky Q but service is poorer. Can we get a discount?

[Daniel0210]

@AlmostRegal 

Discounts are available on all subscriptions but if you've just upgraded to Q you've probably already got one.

By the way, reminders have never been available on Sky Q. 

[xenon81]

You can press the i button to show the radio programme info.

[Daniel0210]

@AlmostRegal 

I will cc in one of the other Superusers who has compiled a very helpful guide for those transitioning from Plus to Q which may provide some insight into something you hadn't considered.

cc @nigea99 

[nigea99]

Hi @AlmostRegal 

Unfortunately my notes don't help give any reasons for the decisions made to implement or not any features but do highlight some of these differences. We think part of the reasons for no reminders is the way SKY Q differs for multiscreen with minis being slaves to the main box.

We do know reminders is one feature that many customers miss.

We also know that the very different UI can take a bit of getting used to and hopefully over time, whilst you may miss some features, you may other features you like I particularly like the live mini previews.

Anyway, as mentioned, here are my notes I  made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q